ORDER POLICY

PAYMENT

  • Payment Currency: Singapore Dollars (S$) 
  • Payment Options: ➀ Bank transfer, ➁ Paypal Account or ➂ Credit Card through Paypal. There’s a 3.9% admin fee for using Paypal.
  • No refunds: Your order will only be processed when we have received payment. Upon ordering and confirming your purchase with payment, there will be no refunds.

ORDER

  • All orders are processed and dispatched within 1 to 2 working days upon verification of payment. Delivery is carried out during working hours, Monday through Friday, excluding weekends and local public holidays (Singapore).
  • Love, Pinkie is unable to amend orders nor combine orders which were separately made after it is placed. Please double check your order details at the Review Order page before confirming the order.

DELIVERY POLICY

  • Delivery Locations: We Ship Worldwide
  • Delivery Fees:
    • Calculated upon checkout.
    • For deliveries to Singapore, Malaysia and Brunei, you may top up S$2.50 for Registered Postage. For all other international deliveries, Registered Postage is already included into the shipping fee.
    • Joogo Group Pte. Ltd. (Love, Pinkie) will not be held liable for any lost parcels / damaged items mailed out should customer/ visitor opt for normal/ regular postage.
  • Delivery Time (not including order processing time):
    • Singapore: 2-3 working days
    • Malaysia, Brunei, Australia and New Zealand: 4-6 working days
    • Rest of the World: 2-4 weeks